How to Fix iMessages Disappeared from iPhone in 2021

Updated by Kisakye on Mar 30, 2021

iMessage is an instant messaging platform for Apple products users. You can send SMS, pictures, audio message and video messages from your iPhone, iPad, and MacBook to other Apple devices of your friends and/or relatives. This is safe and secured. Just like any other application, it does have its glitches. Sometimes there’s the issue of disappearing iMessage or voice messages because of various problems. It could be because of an iPhone or an iCloud update issue or the phone setting itself or even if someone actually deleted those messages.

Quick Navigation
Part 1. How to Keep Messages on your iPhone "Forever"
Part 2. Best Software to Fix iPhone iMessage Disappeared
Part 3. How to Get Back Disappeared iMessage from iPhone
Part 4. How to Retrieve Disappeared iMessage from iTunes Backup
Part 5. How to Restore Disappeared iMessage from iCloud Backup

Part 1. How to Keep Messages on your iPhone "Forever"

1. Go to your Phone’s setting

2. Scroll down to messages

3. Once you are in the iMessage setting, scroll down

4. Under Message History, go to Keep Message. Your choices are 30 days, 1 Year or Forever. Chose "Forever" to solve the "why do my iMessages disappear" problem.

As for the voice iMessage, the first 2 steps are the same (Go to your Phone’s setting > Scroll down to messages), but when you are in the iMessage setting, under Audio Messages, you can choose either ‘After 2 minutes’ or ‘Never’. Chose "Never" if you want to store the iMessage voice message forever.

If you still cannot find your message and it’s still an iMessage disappeared or iMessage voice message disappeared, you can follow this standard procedure.

Check if you backed up your phone from iPhone to iCloud. Please go to your phone’s Settings > Apple ID > iCloud > iCloud backup.

From there, you can retrieve your iMessage quickly. But sometimes the iCloud will replace the restored iMessage with the new ones and it automatically deletes old messages or files.

Part 2. Best Software to Fix iPhone iMessages Disappeared

In cases wherein you cannot retrieve your iMessage or it was not backed up on your iCloud, another way to retrieved those messages is by using reliable data recovery software. There are many iPhone iMessage recovery software online. iBeesoft is one of them. iBeesoft iPhone Data Recovery is a voice/text message recovery software that is very safe and powerful.

Your Effective Fix iMessage Disappeared Software

(Trust Score 4.8 by 579 Users)
  • It works with Windows and Mac OS. iBeesoft is highly recommended especially when recovering your disappeared iMessage or even iMessage voice message.
  • It can recover lost files on your computer, or recover data from an external hard drive, digital camera, SSD, USB, SD card, etc. So, you can use this when you want to look for deleted pictures, music, video, contacts, notes.
Download for Windows Download for macOS

Part 3. How to Get Back Disappeared iMessage from iPhone

Download iBeesoft iPhone data recovery for Mac or Windows. It is safe and virus free. Connect your iPhone to your computer. Make sure that it's connected properly and the computer can read your iPhone. If not, please check your phone if it is allowing the computer to access your phone files.

Once your computer and phone are properly synced, go to and select "Recover from iOS Device", click Scan. The recover disappeared iPhone messages software will start scanning your iPhone.

On your computer, head to the left side, there will be a directory of categories of your phone’s files. Click the category Messages, then you will see the results on the right. Select the iMessage you wanted to retrieve and then click "Recover" to fix iMessages disappearing. It saves it on your computer.

Make sure to save it on your computer and not on your phone. If you save it on your phone again, you may have a higher risk of losing the message forever. Also, do not disconnect your phone to the computer once you have started this recover old iMessage on the iPhone process. You can only disconnect the two devices once you have already saved your iMessage on the computer.

Part 4. How to Retrieve Disappeared iMessage from iTunes Backup

Please stop syncing your iTunes or iCloud. This will prevent overwritten data while doing this process. Aside from iMessage, you can also retrieve songs that disappeared on your iTunes.

Using a USB cable, connect your iPhone to your computer. Make sure to click on "Trust this computer" so that the computer can access your phone and iTunes data through your phone.

Launch the software and then click "Recover from iTunes". This will automatically detect your iPhone and iTunes and then list it in the main window. On the right side of the window screen, click "Scan", letting the software scan your whole phone and try to look for the data, even on iTunes.

This might take a few minutes. On the left side, you will see that it's been organized by categories, click the file type and you will see the files under that category visible on the right side. Select the song or data you have been looking for and click "Recover" to save disappeared iPhone messages or data on your computer.

Part 5. How to Restore Disappeared iMessage from iCloud Backup

Sometimes your phone automatically saves your data on iCloud. You can check and recover your disappearing iMessage by doing data recovery on your iCloud.

Open iBeesoft and then click "Recover from iCloud". Enter your iCloud details such as your username and password. After putting in your details, click "login" to recover iMessages from iCloud.

Once you are in your iCloud account, you will see all backup files from the iCloud on the screen. Scan the latest backup files and it might contain the iMessage that was just deleted.

After the scan, click "Message" to view all backup messages, look for the iMessage you want and click on "Recover" to fix iMessage disappeared problem.