How to Fix Xbox One Only Shows Green Screen

Updated to Troubleshooting Tips by William on Nov 30, 2023 | Approved by Anthony Spadafora

Nothing compares to the excitement that comes with playing your favorite video games on Xbox One. Unfortunately, the excitement and fun can be ruined without notice. When Xbox One only shows green screen, it means you have to wait endlessly for the loading to complete. Sometimes, it can continue showing only the green screen forever. This will not only ruin the fun and excitement, but you may also lose many games in the process. So, if this happens to you, how can you fix the issue? Read on to learn more.

Part 1. Possible Reasons for why Xbox One may get stuck on Green Screen

There’s no certainty as to the cause of the Xbox One stuck on green start-up screen. However, some possible issues may lead to the situation. These are highlighted below:

Whether the cause is known or unknown, you can fix any issue that is causing your Xbox One to be showing only a green screen. Let’s look at this in detail.

Part 2. How to Fix Xbox One Only Shows Green Screen Issue

In this section, we’ll look at the different approaches to resolving the issues that have to do with Xbox One won’t leave green screen. These methods include Xbox One hard reset, update system, factory setting, and Xbox One hard drive formatting. Let’s look at these in detail.

Method #1: Hard Reset Xbox One

This is the simplest of the methods to fix the Xbox One x green screen when watching videos error. You should try this first to solve the issues. Here are the steps to complete the process:

Step 1: Press and hold down the Power button on your console for ten seconds.

Step 2: The system will go blank. Wait for it to reboot and there are no other issues, Xbox One will restart without the issue. If this doesn’t work, you should try the next method to fix the problem.

Method #2: Update Xbox One System

To fix the issue of the Xbox One only shows green screen by updating the Xbox One system, follow the steps below:

Step 1: Visit and select Xbox One.

Step 2: Click on ‘System’ and then ‘System Update’.

Step 3: Click on ‘How to use Offline System Update Diagnostic Tool’ on the Xbox One menu and scroll down.

Step 4: Download ‘OSUDT2’ on a USB drive and install the update in the Xbox One.

Step 5: If OSUDT2 doesn’t install, you should download ‘Restore Factory Defaults’.

Step 6: Click the ‘Eject plus Accessory pairing’ button simultaneously and then click the Power button by pressing the first two buttons at the same time. The ‘Applying Update’ message will appear and when you see this, insert the USB drive that has the downloaded OSUDT2 update. Allow the system to find and install it.

Step 7: If this fails, download ‘Restore Factory Defaults’ on your USB drive and connect it to the Xbox One console machine. This will rest it back to the factory settings. This method should fix the Xbox One won’t leave the green screen issue.

Method #3: Factory Reset Xbox One

You can also fix the issue of Xbox One stuck on a green start-up screen by performing a factory reset for Xbox One. To do this, follow the steps below:

Step 1: Press the ‘Eject’ and ‘Sync’ buttons and then click the power button.

Step 2: Wait for the two startup beep to sound. You’ll see a menu window with four options, which include ‘Restart’, Factory Reset’, ‘Update Off of Flash Drive’, and ‘Power Off’.

Step 3: Click the ‘Factory Reset’ option and you will be prompted to confirm if you want to keep installed games on your system.

Step 4: Click the ‘Keep Installed Games’ button and wait for it to update for some minutes. The Xbox One will reboot again and your games will be restored.

Method #4: Format Hard Drive of Xbox One

When there’s a damage or corruption to the hard drive, you can experience the Xbox One x green screen when watching videos error. To fix this error, you have to choose the right file system to format the hard disk. Note that when you do this, it will lead to the loss of data. To keep your data safe, you should back up the data.

The truth is that both factory reset, and formatting the hard drive of the Xbox One will lead to data loss. To prevent this, we’ll share two different options you can use.

Backup Data from Xbox One Hard Drive with iBeesoft DBackup

When it comes to backing up data from Xbox One hard drive, the most recommended tool is the iBeesoft DBackup. This professional software is designed to help users back up files, folders, system, external hard drive, USB drive, flash drive, and create bootable media effectively. It’s designed to prevent data loss when you perform a factory reset on your Xbox One or any system.

Step 1: Download and launch ibeesoftDBackup and the main window will popup. Click on ‘File Backup’

Step 2: You will be redirected to all hard drives or directory on your system. Select the files you want to backup and click on ‘Start’.

Step 3: Wait for the backup to complete and preview the windows. You can choose from the three options – Recovery, Backup Settings, and Edit Backup to complete the backup process.

Recover Data from Xbox One with iBeesoft Data Recovery

If you’ve lost data while fixing the issue of the Xbox One only shows green screen with factory reset or formatting of your Xbox One, you can recover the data with the iBeesoft Data Recovery tool. This tool is highly recommended for data recovery because of its effectiveness and safety. It’s easy to use and doesn’t require any experience.

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Step-by-step Guide on how to recover data lost from Xbox One

Step 1: Launch iBeesoft Data Recovery after installing the software.

Step 2: Select the location where the data is located. This may be a specified location or the whole hard drive. Click ‘Scan’ to start the recover deleted files in Windows 10 or other OS.

Step 3: After the scan, preview the files and click the ‘Recover’ button to recover the lost files.

Before fixing the issues you may have with Xbox One stuck on green start-up screen, you should remove the hard drive from the Xbox One and connect it to the computer. This is because Xbox cannot be connected directly to the computer.