How to Recover Videos or Photos from a DJI Drone

💡 This article is written by humans, with all solutions and steps verified.

Nowadays, when we talk about drones, DJI is undoubtedly the top choice for most users due to its sturdiness and durability. Unfortunately, the same can’t be said about the videos and photos they take. These files are prone to being lost due to accidental operations or SD card damage. The good news is that it’s possible to recover them in any case. If you’re looking for a solution for DJI File Recovery, then you’re in the right place. Here, we'll detail almost all the available methods and things to keep in mind before you begin.

Table of contents
Why Can Lost Footage from DJI Drones Be Recovered?
Important Notes Before Recovering Files
How to Recover Videos and Photos Directly from a DJI Drone's Internal Storage or SD Card
Other Methods for Retrieving Footage Shot with the DJI Drone
How to Repair Corrupted DJI Video Files
Summary
FAQs

Why Can Lost Footage from DJI Drones Be Recovered?

Everyone knows that there are many reasons for file loss in DJI drones, but few people know why it can be recovered. Understanding them is very helpful for avoiding the same mistakes and recovering lost data successfully in the future.

File Loss Scenarios What Happens Afterward
Accidentally deleted some files from the DJI drone's internal storage or its SD card These deleted items will immediately disappear from your screen because the index information pointing to them has been removed. In fact, they are still in their original locations.
Formatted the storage device containing videos and photos taken by DJI drones

Quick Format: It only resets the file system; the data within remains unaffected.

Full Format: While erasing all contents, it will traverse each data block on the device and overwrite it with zeros. Though you can still try to recover the erased data, don't get your hopes up.

Error messages appear when trying to view captured footage, such as "Formatting required" or "File corrupted." The error message will not cause file loss. It simply means the SD card or internal storage device file system is corrupted, making the files unreadable.
Some files are missing due to power outages or sudden interruptions during the shooting or transmission process. Some files will be missing metadata, which will be stored as fragments.
Data lost due to DJI drone crashes or physical damage to the SD card. These files remain as long as the flash memory chip is intact.

Important Notes Before Recovering Files

As mentioned above, in most cases, your lost pictures and videos are still in their original location, but for some reason, they have become invisible or inaccessible. Therefore, you still have a good chance to get them back. To increase the recovery success rate, we suggest you follow the tips below.

The tips above will prevent your lost files from being overwritten or damaged. Once you are ready, you can choose a suitable solution according to your situation.

How to Recover Videos and Photos Directly from a DJI Drone's Internal Storage or SD Card

The following method is applicable when you don't have a backup of these files. Use professional tools to directly scan the storage device where the videos or photos are saved to restore them. In our tests, it was very effective regardless of whether you lost them due to accidental deletion, formatting, storage device failure, or even a drone crash.

Method 1: Use Data Recovery Software

While many programs on the market claim to support DJI file recovery, this is not the case. You should know that footage captured by DJI drones is high-resolution and stored as a series of fragmented files. This makes recovering them much more difficult than other file types.

Fortunately, iBeesoft Data Recovery has algorithms specially optimized for these types of files. Best of all, even if some fragments of the file are corrupted, it can repair them through interpolation and replacement. Additionally, it offers the following features to help you complete the recovery process easily.

Best Software for DJI File Recovery
★★★★★ (Score 4.8 by 1597 Users)
Supports over 1500 file types, including all video and image formats captured by DJI drones.
Compatible with all SD card file systems, such as FAT16/32 and exFAT. The program can bypass file system errors to extract data directly, even if the file systems are corrupted.
It can also help you recover files from a USB drive, hard disk, and over 2,000 other storage devices.
An easy-to-use interface and allows you to preview recoverable files before recovery.

The following are the detailed steps for performing DJI file recovery with iBeesoft Data Recovery:

  1. Connect the SD card used in your DJI drone to your computer. If your files were previously saved to the drone's internal storage, connect the drone directly to the computer.
  2. Click the download button above to download and install iBeesoft Data Recovery.
  3. You should see the DJI drone SD card or internal storage on the main interface after you launch the program. Hover your mouse over the drive containing the lost data and click the "Scan" button that appears. iBeesoft Data Recovery will then begin searching for recoverable files and list them one by one. You can pause the scan and preview the files found at any time. If you do not find the target files in their original directories, click "Other Lost Files" in the sidebar to view them by file type.
  4. Select the lost DJI files, then click the "Recover" button to choose a location to save them.

Are there other software programs available? Of course! While iBeesoft Data Recovery can effectively recover deleted, lost, or inaccessible videos or photos captured by DJI drones, it is not the only option. Here are some we have verified:

Disk Drill: Performs equally well in terms of ease of use and recovery success rate with iBeesoft Data Recovery , but it comes with a higher price.
R-Studio: A recovery tool designed for advanced users. You can flexibly set various parameters to control the entire process.
PhotoRec: Although completely free, its command-line interface makes it difficult to use. It often fails to recover large video files and assigns generic names to recovered items.

Method 2: Apply a Professional Service for DJI File Recovery

If your drone has crashed, the SD card is physically damaged, or you simply prefer not to handle the data recovery process yourself, the best option is to hire professionals to recover footage from your DJI drone. They utilize the must-have equipment and techniques to extract raw data directly from the flash memory chips. While it offers a very high recovery success rate, the main downside is the cost, which can be several times higher than that of software-based solutions. If you think it's worth it, just search online to find a local data recovery service near you.

Other Methods for Retrieving Footage Shot with the DJI Drone

You might be wondering if there are ways to recover these lost DJI drone files without using software. In fact, there are. They sometimes work under specific conditions.

Method 1: Use the DJI Fly or DJI Go cache

DJI Fly and DJI Go are flight control apps released by DJI at different times for recording and storing related data. If you find that some footage has gone missing or been deleted, you can locate and export the recently cached files from the following locations to restore them. However, their resolution is lower than that on the drone's SD card, and the cache is automatically cleared after 24 hours.

For DJI Fly: Go to "Album" > "Cached Footage".
For DJI GO: Go to "Settings" > "Video Cache", then tap "Editor" at the bottom.

Method 2. Check DJI Cloud

Some models of drones allow you to upload the videos or photos you have taken to DJI Cloud after shooting. If you previously enabled it, you may still find them here even if you accidentally deleted them locally.

How to Repair Corrupted DJI Video Files

Finishing the restoration of DJI files is an important step, but sometimes they may become unplayable. It happens when the data segments are severely corrupted, key frames of the video are missing, or new files have been saved in that location, resulting in an incomplete file structure. If you encounter this problem, the following tools should be able to fix these errors.

Stellar Repair for Video: Repairs video file header corruption, frame errors, audio-video desynchronization, etc.
Digital Video Repair (DVR): Free repair of videos with minor damage, such as image distortion, pixelation, or color shifts in specific frames.
Remo Repair MOV: Repairs damage caused by incomplete transfers or codec issues.
Wondershare Repairit: Uses advanced algorithms to handle severely damaged videos.

Summary

As you can see, this article has detailed almost all methods for DJI file recovery. However, these solutions cannot prevent data loss from occurring again. Therefore, to save your time and keep data safe, we strongly suggest you back up important footage promptly after every flight.

FAQs

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