iBeesoft Technical Support Policy

We provide technical support for all users 24 hours. Any questions or suggestions, we will welcome and appreciate. We are passionate about improving our professional knowledge and service level.

Free Users Paying Users Company
Email Support (First Response in 48 Hours) - -
Email Support (First Response in 20 Hours) - -
Email Support (First Response in 2 Hours) - -
Remote Assistance -
Dedicated Support Engineer - -
Free Lifetime Upgrade -
New product priority -

For pre-sale, including the price, inquiry, discount and license questions:


For technician questions:


When the problems that need to be solved are complicated. Our professional technical support will request remote assistance. If your consent, we will connect your computer. Our engineers will not do any other operations other to keep your information safe.