How to Fix ‘There was a problem resetting your PC' Error in Windows 10

facebook twitter Updated on Oct 28, 2020

Resetting a Windows 10 PC is a vital function in eliminating malicious hardware and system bugs. In some instances, this function fails, displaying an error message, "There was a problem resetting your PC". This same message may be displayed differently as "There was a problem resetting your PC surface Pro" or "there was a problem resetting your pc Windows 10 no change were made" and may be used interchangeably as done below. However, this is the same problem and this article will help you put an end to the bug.

PART I: Possible Causes for the Error "There was a problem resetting your PC"

Below is a walkthrough some of the reasons why your PC shows "There was a problem resetting this PC" as it might help you troubleshoot what went wrong and hence making you better understand and easily find the solutions to the problem. Some of the causes are:

  • You have the pre-installed Windows 10 version on the pc instead of being an upgrade from windows 7 or windows 8.
  • You use the "Create a recovery drive" feature in windows 10 to create the USB recovery drive.
  • The PC was booted by going through the following steps: Troubleshoot > Reset this PC > Remove everything.
  • The manufacturer enabled compression to reduce the disk space required for pre-installed programs.
  • The system disk has bad sectors and it fails to work normally.
  • Your windows recovery environment is not correct or has been corrupted.

PART II: 3 Ways to Fix the Problem of "There was a problem resetting your PC"

Here, we will be talking about the step-by-step guide on how to fix this problem so that you know exactly what you need to do in order to remedy the "There is a problem resetting your PC" error on windows 10.

1. Run System File Checker to Repair corrupted system Files

System File Checker (SFC) is a built-in utility software on most modern versions of Windows notably Windows 10 that permits you to check on problems with files on your pc. It also permits you to solve some problems such as repairing corrupted system files in Windows installation and since the error may be caused by a corrupted windows recovery environment, this System File Checker can help solve the error. To use the SFC to fix the error, follow the procedure below:

a. Locate Command prompt in your PC using the search function and run as administrator by right-clicking on the result obtained. If asked for a password, insert your local password.

b. Upon opening of the command window, type sfc/scannow and press the enter key on your PC to start the scanning process.

c. Once the scanning is completed at 100%, files associated with "There was a problem resetting your PC Windows 10 no changes were made" will be fixed then you restart your PC and try resetting again.

2. Rename system and Software Registry with Command Prompt

The registry is a vital aspect of the pc as it contains settings for the hardware, system software, and applications on the PC hence very powerful. A registry can be edited directly hence this tool can also be used to solve the "There was a problem resetting your PC surface pro 6" or other errors of that sort. To use this method,

a. Locate Command prompt in your pc using search function and run as administrator.

b. Enter the command below.

Type in cd %windir%\system32\config and press enter key,
Then ren system system.001 and press enter key,
And finally ren software software.001 then press enter key.

c. Then close the Command prompt which would take you to the Windows Recovery Environment Screen.

d. Finally choose the continue option to boot your pc and after reboot, "There was a problem resetting your PC surface pro 6" will have been solved.

3. Revert to previous windows version with window restore points

Windows Restore points is a Windows program and setting in the registry that helps you to return your PC to a previous version of the system when it was working perfectly fine with no issues. It is a safe method as it doesn’t delete any file in your PC; it just returns your PC system to a previous version. Hence this method works only for PCs that did not have the error in their previous version of windows. The method is composed of the following procedures:

a. Using the search function, locate System Restore and choose the create a restore point option from results.

b. Then the System Properties windows will be opened where you will switch to System Protection tab.

c. Finally Click on the System restore button. As it opens the System restore window, click on Next.

d. Choose a point you want to revert to, and click on Next.

e. On-screen instructions should simply be followed to complete the process. Upon completion, try resetting your PC.

Using one of the three above methods, you should be able to solve the "There was a problem resetting your pc window 10 no changes were made" as these are verified methods and are proven to produce results.

PART III: Preventing Data loss while fixing "There was a problem resetting your PC"

It is a common happening that in the process of fixing this error, people loss their data. But this data is sometimes very vital and must be recovered. In case you are in such a situation, don’t panic as it is a fixable issue. You can use iBeesoft Data Recovery to recover data from your Computer.

iBeesoft Data Recovery is software that can help your recover data lost during the fixing of "There was a problem resetting this PC". It supports all file types based on FAT, exFAT, NTFS, NTFS5, ext2, ext3, HFS+ files systems. This software can permit the recovery of data from peripheral storages such as SD cards and permits you to preview files before recovering. Recovering data using this software is an easy process as shown in the section below. You can download the software free trial version to retrieve data.

Step 1. Select the file type you want to restore

When the app is launched, all systems are selected by default but if you required only a particular file type for example photos, you may unselect the other file types. Also if you want to recover a file type that is not in the 5 common listed types, you could select "All file types" to recover deleted files in Windows 10 and more.

undelete windows 10

Step 2. Select a location to scan or find data

You can select locations such as hard drive, system partition (for special loss data locations), and external storage (Yeah it can be used also to recover data from external storage like USB keys). Once selected, the program scans the location, entirely searches for the lost data, and lists out what it searches.

how to recover deleted files in windows 10

Step 3. Recover the Lost file

After a completed quick scan, the upper part of the window displays the scan result and the guide to "deep scan" for more data. Preview the listed files and if some files are still not found after a quick scan, you can use the deep scan as it will scan every sector and find more data. As deep scanning entails scanning more files, it will require more time as compared to a quick scan. After performing a quick scan, you may now find all lost data.

recover permanently deleted files windows 10

The process is as easy as that, do not go around searching for data recovery software anymore as this can do the trick for any problem involving data recovery on PC. It also has a free trial plan so that you can get a feel of what working with the best software entails; feel free to check it out.

Related Articles